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To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

What items are returnable?

You can return your items within 30 days of receipt of your shipment.

  • They must be in original condition
  • For clothing, unwashed and with original tags. 
  • Any visible usage will lead to the return being denied.
  • In the original packaging

Are there any charges for return?

  • There are no charges for return
  • Original shipping charges are non-refundable
  • You are responsible for the charges of the return shipping
  • If your item is damaged/faulty/incorrect email us directly to let us know and we will process this manually so that you do not have to pay for the return.

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Please note inspections can take up to 14 days
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.

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